Using amber with Claude (claude.ai)

Overview

This integration works via the Model Context Protocol (MCP), an open standard that lets AI assistants securely call external tools. amber exposes its search and retrieval capabilities as an MCP server, and Claude.ai can connect to it as a custom connector.

What users can do once connected:

  • Ask Claude to search amber for documents, emails, or knowledge base articles

  • Get results from all connected amber data sources (SharePoint, Teams, Confluence, etc.) directly in Claude chat

  • Combine amber's enterprise search with Claude's reasoning and writing capabilities

Prerequisites

  • You must be an amber Administrator to create the OAuth2 client credentials

  • You must have Organization Admin access in Claude.ai to add a custom connector

  • Your amber instance must be reachable under a public domain (e.g. https://yourcompany.ambersearch.de)

Step 1 — Create an OAuth2 Client in amber (Admin)

To authorize Claude.ai to access your amber MCP server, you first need to create a dedicated OAuth2 client in amber's admin settings.

  1. Open your amber instance and go to Admin Settings → API Access.

  1. Click From Template and select Claude from the dropdown.

  1. amber will create the client and display a confirmation dialog with the credentials.

Copy both values immediately — the Client Secret is only shown once and cannot be retrieved later:

  • Client ID

  • Client Secret

Store them securely (e.g. in a password manager). You will need them in the next step.

Step 2 — Add a Custom Connector in Claude.ai (Organization Admin)

Now you register the amber MCP server in your Claude.ai organization so it becomes available to your team.

  1. In Claude.ai, click your profile name in the bottom-left corner and select Organization settings.

  1. In the left sidebar, click Connectors. Click + Add → Custom → Web.

  1. Fill in the Add custom connector form:

Field

Value

Name

e.g. amber MCP

URL

https://{customerDomain}.ambersearch.de/mcp/

Client ID

The Client ID you copied from amber

Client Secret

The Client Secret you copied from amber

Replace {customerDomain} with your actual amber subdomain, e.g. https://yourcompany.ambersearch.de/mcp/

  1. Click Add to save the connector.

Claude.ai will verify the connection and the amber MCP will be available to your organization.

Step 3 — Using amber in Claude.ai

Once the connector is set up, any user in your Claude.ai organization can start searching amber directly from chat.

Simply describe what you're looking for and Claude will use the amber MCP tools to retrieve results: 

Example prompts:

  • "Which documents are in amber about our MCP Server?"

  • "Search amber for the latest onboarding guide."

  • "Find all Confluence pages related to our Q1 roadmap."

  • "What emails did I receive yesterday about the project handover?"

Claude will run the search, inspect the results, and present a structured summary — including document names, sources, and dates.

Troubleshooting

Issue

What to check

Connector fails to add in Claude.ai

Verify the MCP URL is correct and publicly reachable

Authentication error

Confirm the Client ID and Client Secret match exactly what amber showed

No results returned

Make sure the relevant data sources are indexed in amber and the user's permissions cover them

Client Secret lost

Create a new OAuth2 client in amber Admin Settings → API Access and update the connector in Claude.ai

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