🚨Error Message:"You do not have an active license – Some features are restricted. Contact your administrator."

This message appears when your user account has not yet been assigned an amber license or the assignment has not taken effect yet.

Solution

  1. Contact your administrator:Ask your administrator to assign you an active license in the amber admin panel.

  2. Wait up to 15 minutes:If licenses have just been distributed, it can take up to 15 minutes for the assignment to take effect.

  3. Log out and back in:Sign out completely and log back in so that the updated license is applied.

If the issue persists after these steps, please contact amber support.