We have moved our help page from knowledge.ambersearch.com to support.ambersearch.com.From now on you can find all relevant information about amberSearch here.

Refactored Help Page

Questions about how amber features work? Find usage tips, best practices, and solutions by category.

Changelog

Roadmap

Welcome to amber! Read the following articles to get the most out of amberSearch.

Onboarding amber

We'll help you register, explain amberSearch and provide you with the most important resources.

Your first steps with amberSearch

FAQ's - amberSearch

Your first login - with video instructions

Contact our support

Data protection is important to us

As a project manager or mutliplier, you have a significant share in the success of how much your team exploits the potential of amberSearch. With the following articles we would like to give you everything you need to help your team succeed with amberSearch.

For multipliers and project leaders

Administrator dashboard - License assignment

This is what successful onboarding of your team looks like!

Best Practices and phases of onboarding for amberSearch

Resources for my team and me

File formats at a glance - amberSearch supports these formats

Become the hero of your team and generate the most value with amberSearch!

Tips and tricks for using amber

General Features

Open Office documents directly in the respective desktop applications

Unified File Directory

There are certain words missing from your query!

Tool tips

Right-click for more options

Two versions are one too many…

Searching Scanned Documents

Forward in Target Systems

The preview function

Set once, applied everywhere!

Some of our features include technology based on artificial intelligence. We have listed them here for you:

Features with AI technology

Crosslingual search & translation of results

Query Suggestions

Spell Correction

Question Answering

Highlights in Documents

Your intelligent AI assistant for work!  ---  Disclaimer: If a function is not available for you, contact your IT administrator to ask for activation.

amberAI

amberAI is your intelligent assistant for a wide range of tasks, from answering questions to generating creative ideas. Whether you need help with research, writing, or technical issues, amberAI is here to assist you.

Chatting with amberAI

amberAI General Chat

Get general answers in the AI dialogue

Upload function: Easy access to your documents

amberAI - Core functions worth knowing

Best practices in working with amberAI

New, improved referencing through amberAI

Jump quickly and easily to the amberSearch search bar

Prompt suggestions for you

Text processing with Markdown

amberAI Chat Widget

amberAI Overview

AI-generated answers for every search

amberAI Document Chat

Your intelligent bot to chat with your documents

The Top 5 Use-Cases for the amberAI Document Chat

How does amberAI work and what happens to my data? We explain all that here

amberAI - Privacy and security

The secure solution for your company

amberAI - the smart add-on for your business

Have you ever wished you could save certain templates for a chat? That’s exactly what agents are for! Provide agents with fixed instructions and different data sources to chat about specific use cases.

Agents

Agent Library

Creating Agents – Here’s How

Find out how to connect amberSearch to the systems that matter to you.

Connect all your data sources.

In General...

Find out how to connect new data sources

Network Drives

Open Folders on your Network Drives

First connection with network drives

M365 [without Outlook]

Your first connection with M365

The Teams integration

Teams filter

OneNote

Outlook in General

Forwarding to e-mails does not work

Find email histories in threads

Search your email attachments

Outlook Exchange

Connect your personal account with amberSearch

Search your shared mailboxes as well

Connect amberSearch with your d.velop document management system.

d.velop d3

Connect amberSearch with d.velop

With amberSearch you can also search through Atlassians two main systems, Jira and Confluence. In this section we tell you some more details about our Jira and Confluence connectors.

Atlassian

Confluence

Jira

Connecting Confluence and Jira for Users

GitLab

Search all your Issues!

Everything about making your search more efficient

amberSearch

Getting started

Search Results

Image Search in General

Use amberSearch more efficiently

Searching in a specific folder

Operators

Tips and tricks at the bottom of the search results

Filter options

Resetting Filters

Optimizing Image Search

Start directly in the image search

Clustering images

Use operators for image search

Whether you want to access amberSearch from your desktop, your browser, or your SharePoint, we enable you to do exactly that

Reach amber - always & everywhere

Desktop Application

amberSearch Desktop App

Browser based adaptations (no admin required)

Installation Chrome Plug-in in Google Chrome & Microsoft Edge

Create a shortcut in your taskbar

Use shortcuts to start your search directly from the address bar!

Have amberSearch as your Landing Page

Bookmark amberSearch

Integrate amberSearch into other systems (Support of Administrator needed)

Start your search from SharePoint pages or your intranet

TeamsApp (for users)

We provide free access to our online demo for all interested parties. Access is via this website: https://ambersearch.de/onlinedemo/ The articles in this category will help users of the online demo to get the most out of it. If you have any questions, please contact us at support@ambersearch.de.

Free Demo of amber

We provide free access to our online demo for all interested parties. Access is via this website: https://ambersearch.de/onlinedemo/

The articles in this category will help users of the online demo to get the most out of it. If you have any questions, please contact us at support@ambersearch.de.

Online demo amberSearch - Tips & Tricks

Online demo amberSearch - your first login

Limitations of the online demo

The data set of the online demo

Sample queries for the online demo

Additional resources for the online demo

An unexpected error has occurred? Read on to find out possible causes!

Troubleshooter! amber does not work!

Find out why you might have trouble using amberSearch

My password has changed - what can I do?

amberSearch does not find my information. What can I do?

I can't reach amberSearch. What can I do?

This section is intended just for administrators as a lot of technical knowledge and administrator access rights are required to fulfill the tasks from this section. Furthermore, these instructions only apply to online systems. 

For Administrators

Integrate GitLab in amberSearch

SetUp GitLab

Integrate Plone in amberSearch

How to provide API Access to amberSearch through Zope

Set up Plone Client

Integrate ConSense in amberSearch

SetUp ConSense Client

This site is intended to help you connect amberSearch with your identity provider so every only finds what they are expected to find. 

General - Connect your Identity provider with amberSearch

Set Up SSO (Single Sign On) with Okta through Saml

Set Up SSO (Single Sign On) with Microsoft through Saml

This section will help you to make amberSearch widely available to your users. There are several options on how to integrate amberSearch into your system which are explained here.

Integrate amberSearch in other applications

amberSearch Desktop Application deployment and configuration

Teams app (for administrators)

Integrate our Chat Widget into your Website

Integrate amberSearch via IFrame into different systems!

Chrome & Edge Plugin: Rollout for the Entire Company (Administrators)

Learn, how to connect amberSearch with your M365.
If you need assistance please reach out to us via it@ambersearch.de

Integrate Microsoft M365 in amberSearch

Set Up Azure AD Application

Set Up SharePoint Online and OneDrive

Set Up Outlook Online

Set Up Teams

Set Up OneNote

Set up for public folders in Outlook Online

Set up for shared mailboxes in Outlook Online

Learn, how to connect amberSearch with d.velop (D3)

Integrate d.velop in amberSearch

Set Up d.velop On Premise (d.3)

Set Up d.velop Client (Cloud variant of d.velop)

Learn, how to connect amberSearch with your Atlassian.
If you need assistance please reach out to us via it@ambersearch.de